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    Real Leadership and the Art of Saying "YES"

    Posted by Mike Weaver on Nov 28, 2022 5:57:08 PM

    How much could you have accomplished if your focus was “No”? How far could any business leader take a company if their focus was on the negative? What type of service does this inspire their employees to deliver?

    Running a Client First company, I’m always on the lookout to see how other companies measure up and if they are Client First.   So, what could the film “Yes Man” starring Jim Carey, The Apollo Moon Missions, and Client First Customer Service possibly have in common with Service of Process, well let me tell you...

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    Topics: #serviceofprocess, #clientfirst, #360clientcode, #legaltechnology, #clientsuccess, #CEO, #customerservice, #DefaultServices, #foreclosure, #sayingyes, #onshore, #clientcode

    What Could You Accomplish in 30 Years

    Posted by Mike Weaver on Sep 15, 2022 4:09:55 PM

    Running a Client First company, I’m always on the lookout to see how other companies measure up and if they are Client First. So, what could almost 11960 days and Client First Customer Service possibly have in common with Service of Process, well let me tell you...

    There have been several projects in human history that have taken some time to come together. The Washington Monument took 40 years, The Great Pyramid, 20 years, the Statue of Liberty, 9 years, Eiffel Tower, 2 years. Each of these was a very complex project and obviously had its own challenges that resulted in a long time to completion. 11960 days or 30 years seems like forever, right? If you devoted yourself to one endeavor like launching a national service of process company, most would be at the pinnacle of their career after 25 to 30 years and have their operations finely tuned to deliver the best services and service available. But is this what you are seeing in the market today?

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    Topics: #serviceofprocess, #processservers, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #lawofficeadminstrator, 5StarConference

    Bill Newland, Joins 360 Legal as V.P. of Business Development

    Posted by Mike Weaver on Jul 15, 2022 3:43:40 PM

    Running a client first company like 360 Legal, I’m always on the lookout to see how other companies measure up and if they are Client First.   So, what could ALFN ANSWERS, Offshoring, Bill Newland, and Client First Customer Service have in common?  Well, let me tell you...


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    Topics: #serviceofprocess, #clientfirst, #360clientcode, #legaltechnology, #ALFN, #customerservice, #360legal, #DefaultServices, #ANSWERS

    360 Legal is the PREMIER EVENT PARTNER for ANSWERS, "ALFN"’s 20th Annual Conference.

    Posted by Mike Weaver on Jun 29, 2022 11:15:47 AM

     

      ANSWERS provides great networking opportunities with ALFN attorneys, servicers and other service providers in the industry.  We are looking forward to discussing our unmatched " Client First" customer service, Service of Process , e-Filing , Investigations , Occupancy Verification , Loss Mitigation, and File Transfer Service offerings with our clients, friends and colleagues at ANSWERS .
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    Topics: #serviceofprocess, #clientfirst, #360clientcode, #legaltechnology, #ALFN, #customerservice, #360legal, #DefaultServices, #ANSWERS

    Sometimes we all need help untangling the  e-Filing mess.

    Posted by Mike Weaver on Jun 28, 2022 8:36:34 AM

    Is your Legal Service vendor offshoring your e-Filing or other service they are providing your firm? The real answer might surprise you.

    Running a client first company, I’m always on the lookout to see how other companies measure up and if they are Client First.  How many times have you been at a gas station, restaurant, bank, or any other business where you are a customer, ordered or asked for something based on the description you were given.  However, when the order or product showed up it was not at all like what was actually described to you.  Maybe the vendor promised to deliver service or product, but never followed through with the promise or changed the core functionality.  As I go about my daily routine, I encounter way too many of these Client Last moments. Every day, I hear similar stories from the prospects that we are working with to improve their legal services and actually deliver them as promised.

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    Topics: #serviceofprocess, #clientfirst, #360clientcode, #legaltechnology, #clientsuccess, #lawofficeadminstrator, #efiling, #ALFN, #CEO, #customerservice, #360legal, #DefaultServices, #foreclosure, #ANSWERS, #dontoffshore

    It takes 20 years to build a reputation and five minutes to ruin it.

    Posted by Mike Weaver on Nov 8, 2021 5:30:00 PM

    Is your Legal Service vendor protecting your firm’s reputation? Does working with a vendor that has a less than positive reputation impact your firm?  Of course, it does! 

    Running a client first company, I’m always on the lookout to see how other companies measure up and if they are Client First.   So, what could Warren Buffett, my Mother, Your Firm’s Reputation, and Service of Process have in common, well let me tell you...

    “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently”, Warren Buffett

    “You are known by the company you keep”, Doris Weaver

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    Topics: #serviceofprocess, #processservers, #legalservices, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #CEO, #value, #customerservice

    'Ain’t About Price?' What does 'Ain't' mean exactly?

    Posted by Mike Weaver on Sep 14, 2021 12:32:19 PM

    Service isn’t about PRICE.  It never has been.  It is about Delivering VALUE.

    Running a client first company, I’m always on the lookout to see how other companies measure up.  Do they deliver Value?  Do they offer great customer service and are they Client First?  So, what could an Astronaut, Value, and Process Serving possibly have in common?  Well let me tell you.....

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    Topics: #serviceofprocess, #processservers, #legalservices, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #clientsuccess, #CEO, #value, #customerservice

    Does Size Matter?

    Posted by Mike Weaver on Jul 23, 2021 7:45:00 AM

    Running a client first company, I’m always on the lookout to see how other companies measure up and if they are Client First.   So, what could the age-old question “Does Size Matter?” possibly have in common with process serving, well let me tell you...

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    Topics: #serviceofprocess, #processservers, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #lawofficeadminstrator, #experience, #betterisbetter, #biggerisnotbetter, #reliable, #comprehensive

    Pipelines, Ransomware, and Process Servers

    Posted by Mike Weaver on May 14, 2021 8:15:00 AM

    Running a client first company, I’m always on the lookout to see how other companies measure up and if they are Client First. So, what could a Pipeline, Ransomware and Process Serving possibly have in common, well let me tell you...

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    Topics: #serviceofprocess, #processservers, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #lawofficeadminstrator, #informationsecurity

    Do You Get Service After the Serve?

    Posted by Mike Weaver on May 6, 2021 8:30:00 AM

    Does your Process Server Partner provide support after the serve.  360 Legal does!  As a Client First Company, our job isn't over until you have your successful day in court!  In the rare case of a Quash Hearing 360 Legal will attend the hearing with you to defend our service work.  We work closely with your staff to defend against claims of improper service.  If you aren't getting this level of support from your provider, call us!

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    Topics: #serviceofprocess, #processservers, #clientfirst, #360clientcode, #successdriven, #legaltechnology, #lawofficeadminstrator, #Chapter48, #THEIA

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    At 360 Legal, our goal is to become a trusted Process Server partner for our clients.  We understand that the legal services we provide represent your firm and that frequently the Process Server is the initial contact that your firm has with a defendant.

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